Specialist Christmas Tree Contractors

Our contact details

Name: Festive Forestry Services LTD

Address: Lower House Farm, Canon Frome, Ledbury, HR8 2TG

Phone Number: 07803366738

E-mail: info@festive-forestry.co.uk

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
We collect and process company names and information in order to send out relevant information on our business for advertising purposes as well as sales.
Customer email addresses, employee data and website user stats.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To keep up to date with our sales and offers.
Information about what we can offer.

We use the information that you have given us in order to improve what we can offer.

We may share this information with relevant organisations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting info@festive-forestry.co.uk

How we store your personal information

Your information is securely stored.

We keep email addresses and contact information for 5 years. We will then dispose of your information by deleting your details across all platforms.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@festive-forestry.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@festive-forestry.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF